INSURANCE DEFINED
The world of INSURANCE involves pooling funds from many insured
entities (also known as exposures) to pay for the losses that some may come
across. These insured entities are therefore protected from risk for a fee,
with the fee being dependent upon the frequency and harshness of the event
occurring. In order to be an insurable risk, the risk insured against must meet
certain characteristics. INSURANCE as a financial mediator is a commercial
enterprise and a major part of the financial services industry, but individual
entities can also be self-insured through saving money for possible future
losses.
INSURABILITY
Risk(s) that can be insured typically shares some common features:
INCOMPLETE RISK OF DISASTROUSLY
HUGE LOSSES:
Principal constrains insurers' ability to sell earthquake insurance as well as
wind insurance in hurricane zones. In commercial fire insurance, it is possible
to find single properties whose total exposed value is well in excess of any
individual insurer's capital constraint. Such properties are generally shared
among several insurers, or are insured by a single insurer who syndicates the
risk into the reinsurance market. Insurable losses are ideally free and
non-catastrophic, meaning that the losses do not happen all at once and
individual losses are not severe enough to bankrupt the insurer; insurers may
prefer to limit their exposure to a loss from a single event to some small
portion of their capital base.
TOO MUCH OF SIMILAR
EXPOSURE UNITS:
Accepted that insurance operates through pooling resources, the majority of
insurance policies are provided for individual members of large classes,
allowing insurers to benefit from the law of large numbers in which predicted
losses are similar to the actual losses. However, all exposures will have
particular differences, which may lead to different premium rates.
HUGE LOSS: The extent of the loss
must be meaningful from the perspective of the insured. Insurance premiums need
to cover both the expected cost of losses, plus the cost of issuing and
administering the policy, adjusting losses, and supplying the capital needed to
reasonably assure that the insurer will be able to pay claims. There is hardly
any point in paying such costs unless the protection offered has real value to
a buyer. For small losses, these latter costs may be several times the size of
the expected cost of losses.
REASONABLE PREMIUM: If the possibility of an insured event is so high, or the
cost of the event so huge, that the resulting premium is large relative to the
amount of protection offered, then it is not likely that the insurance will be
purchased, even if on offer. In addition, as the accounting profession formally
recognizes in financial accounting standards, the premium cannot be so large
that there is not a reasonable chance of a significant loss to the insurer. If
there is no such chance of loss, then the transaction may have the form of
insurance, but not the substance.
ACCIDENTAL LOSS: This loss should in the
sense that it results from an event for which there is only the opportunity for
cost and above all, it should be pure. Events that contain speculative
elements, such as ordinary business risks or even purchasing a lottery ticket,
are generally not considered insurable. The occurrence that constitutes the generation
of a claim should be accidental and unexpected, or at least outside the control
of the beneficiary of the insurance.
ACCESSIBLE LOSS: Possibility of loss is
generally an experiential exercise, while cost has more to do with the ability
of a reasonable person in possession of a copy of the insurance policy and a
proof of loss associated with a claim presented under that policy to make a
reasonably definite and objective evaluation of the amount of the loss
recoverable as a result of the claim.
There are two rudiments that must be at least venerable, if not properly
computable: the possibility of loss, and the attendant cost.
EXACT LOSS: Job-related disease, for
instance, may involve prolonged exposure to injurious conditions where no
specific time, place, or cause is identifiable. The loss takes place at a known
time, place, and from a known cause. The classic example is death of an insured
person on a life insurance policy. Ideally, the time, place, and cause of a
loss should be clear enough that a reasonable person, with sufficient
information, could objectively verify all three elements. Fire, automobile
accidents, and worker injuries may all easily meet this criterion. Other types
of losses may only be definite in theory.
LEGAL RESPONSIBILITIES
At a time a corporation insures an individual entity, there are basic lawful
necessities to be observed. Several normally cited legal principles of
insurance comprise:
PROTECTION – the insurance
company guarantees, protects & indemnifies, or compensates, the insured in
the case of certain losses only up to the insured's interest.
INSURABLE CONCERN – The notion
requires that the insured have a "stake" in the loss or damage to the
life or property insured. the insured typically must directly suffer from the
loss. Insurable interest must exist whether property insurance or insurance on
a person is involved. What that "stake" is will be determined by the
kind of insurance involved and the nature of the property ownership or
relationship between the persons. The requirement of an insurable interest is
what distinguishes insurance from gambling.
INDEMNIFICATION
The word "indemnify" simply means to be restored to the
position that one was in, to the extent possible or to make whole again, prior
to the happening of a specified event or peril. Accordingly, life insurance is
generally not considered to be indemnity insurance, but rather
"contingent" insurance (i.e., a claim arises on the occurrence of a
specified event).
INSURERS' COMMERCIAL COPY
Underwriting and investing
The commercial copy or business model is to collect more in premium
and investment income than is paid out in losses, and to also offer a
competitive price which consumers will accept. Profit can be reduced to a
simple equation:
Profit = investment income + earned premium - underwriting
expenses incurred loss.
v Insurers By investing the premiums they collect
from insured parties.
can make money in two ways:
v Through underwriting, the process by which
insurers select the risks to insure and decide how much in premiums to charge
for accepting those risks;
At the most fundamental level, initial ratemaking involves looking at
the frequency and severity of insured perils and the expected average payout
resulting from these perils. Thereafter an insurance company will collect
historical loss data, bring the loss data to present value, and compare these
prior losses to the premium collected in order to assess rate adequacy. Loss
ratios and expense loads are also used. Rating for different risk
characteristics involves at the most basic level comparing the losses with
"loss relativities" - a policy with twice as many losses would
therefore be charged twice as much.
The most complex aspect of the insurance business is the actuarial
science of ratemaking (price-setting) of policies, which uses statistics and
probability to approximate the rate of future claims based on a given risk.
After producing rates, the insurer will use discretion to reject or accept
risks through the underwriting process.
Underwriting performance is measured by something called the
"combined ratio" which is the ratio of expenses/losses to premiums. A
combined ratio of less than 100 percent indicates an underwriting profit, while
anything over 100 indicates an underwriting loss.
Upon extinction of a given policy, the amount of premium collected
minus the amount paid out in claims is the insurer's underwriting profit on
that policy. A company with a combined ratio over 100% may nevertheless remain
profitable due to investment earnings.
CLAIMS
Claims and loss handling is the materialized usefulness of insurance;
it is the actual "product" paid for. Claims may be filed by insureds
directly with the insurer or through brokers or agents. The insurer may require
that the claim be filed on its own proprietary forms, or may accept claims on a
standard industry form.
Incoming claims are classified based on severity and are assigned to
adjusters whose settlement authority varies with their knowledge and
experience. The adjuster undertakes an investigation of each claim, usually in
close cooperation with the insured, determines if coverage is available under
the terms of the insurance contract, and if so, the reasonable monetary value
of the claim, and authorizes payment. Insurance company claims departments
employ a large number of claims adjusters supported by a staff of records management
and data entry clerks.
Regulating liability insurance claims is particularly difficult
because there is a third party involved, the plaintiff, who is under no
contractual obligation to cooperate with the insurer and may in fact regard the
insurer as a deep pocket. The adjuster must obtain legal counsel for the
insured (either inside "house" counsel or outside "panel"
counsel), monitor litigation that may take years to complete, and appear in
person or over the telephone with settlement authority at a mandatory
settlement conference when requested by the judge.
MARKETING
Agents can be locked up, meaning they write only for one company, or
independent, meaning that they can issue policies from several companies
Insurers will often use insurance agents to initially market or underwrite
their customers.. The existence and success of companies using insurance agents
is likely due to improved and personalized service.
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